Professional Services

Residential Sales & Lettings:

In a highly competitive market you require an agent who consistently achieves and exceeds your expectations. At Westlows the marketing of every sale and letting is individually tailored to meet each client’s expectations and the requirements of their property.

 

From our initial meeting we will devise a strategy to achieve the goals desired within the parameters of the client’s wishes. For instance, some client’s do not like unsightly boards outside their property, other would like confidential sales. Whatever your needs, we are confident we can accommodate them and achieve outstanding results.

 

We use modern technology to the fullest extent. Where appropriate or desired we can use some or all of the following processes to market your property.

 

High quality marketing brochures – Virtual tour simulators -3 dimensional colour digitally produced floor plans –
High definition photography – Property marketing portals and databases.

 

We believe it is important to accompany our applicants on every viewing so that we can accurately report to our client the true feedback and reactions of the person when they viewed the property, instead of basing our feedback on some polite comments made during a follow up telephone call, which is the way many agents operate. By attending every viewing we have the opportunity to truly understand what our applicants are looking for and this has the effect of greatly reducing the number of viewing required in order to sell or let a property and for applicants to find exactly what they are looking for. This may sound like it is going to be expensive but, despite the fact we offer a premium level of service, our charges are still extremely competitive. If you are thinking of selling or letting your property please call our office for a chat, you might be surprised by what we can do for you.

 

Commercial Agency:

Westlows commercial property agency acquires, lets and sells a wide range of property on behalf of our Clients. We are active across London and the South of England. When required we can also operate further afield with some past instructions reaching into Cumbria and Wiltshire. Our expertise lies primarily in retail shops, offices, industrial properties and warehouse premises, but we are able to offer advice on any property use including, healthcare, leisure and showrooms. We are also able to offer owners, occupiers and developers acquisition and disposal advice for both investment property and development sites.

 

Commercial and Residential Asset Management:

We currently manage a diverse portfolio of properties across Greater London and the South of England. As part of our management service we are always looking for ways to enhance the asset value of a property and we believe this is best achieved by adopting a proactive approach to the management of the asset. There are many ways in which good management can enhance the value of an asset. Simple things like providing a good tenant liaison service can lead to tenants remaining in the property for longer periods and at expiry renewing their agreement. This has the effect of less void periods and lower levels of churn, which in turn leads to greater total returns. If rent reviews are activated and processed on time it ensures the tenant is aware of his liabilities and allows them to plan accordingly. If rent reviews or lease renewals are negotiated a year after the due date a tenant, in a rising market, can then be faced with a large shortfall in rent paid, which can cause them significant financial difficulty. More dramatic examples of asset enhancement can be identifying areas where additional planning consents can be achieved and in some cases this can be for complete redevelopment of the site, which can produce substantial increases in Capital Value. We apply the same principles of “adding value” or searching for asset enhancement to every instruction from the management of a single dwelling to a large mixed use block.

 

Valuations

We have extensive experience of valuing most types of Commercial and Residential property. Our valuation advice is often made in connection with acquisitions and disposals, or for statutory purposes such as taxation, accounting or loan security. We can also provide valuation advice in connection with compulsory purchase claims and compensation disputes. Our valuers are registered with the RICS under the Valuer Registration Scheme.

 

Landlord and Tenant:

We provide advice to landlords and tenants of all types of commercial property. Our L&T services include negotiating, rent reviews, lease renewals, lease restructuring, lease surrenders and section 18 Valuations in relation to dilapidation claims which arise at the end of a lease. When negotiations do not offer a satisfactory outcome we can act as an Expert Witness presenting the case to an Independent Expert or Arbitrator. Our Landlord and Tenant service is very much a tailored service as we appreciate that there are many different outcomes to a negotiation and every case needs to be considered on an individual basis, with the Client’s requirements determining the strategy that is to be adopted prior to any action being taken. Call or email us to discuss your requirements on a no-obligation basis and see how our service could benefit you.

 

Rating:

In recent years changes to rating legislation has made this a hot topic. Landlords are now faced with substantial empty rates liabilities on empty property and occupiers are now faced with hefty rates bills in times when trading can be difficult. We act on behalf of Landlords and occupiers advising them about their rates liabilities in light of the most recent changes and where possible we identify where savings can be made. We have experience of valuing retail, industrial, office, telecommunications sites other commercial property and can undertake appeals and negotiations with the District Valuer. When required we can present cases at Valuation and Lands Tribunal. It is worth remembering that in the majority of cases there is no fee payable unless we achieve you a saving.

 

Building Consultancy:

We are able to offer advice in the following areas; building surveys, dilapidations, long term lease liabilities, budget costings and advice on costs of repairs and refurbishment, party wall agreements and fire reinstatement cost assessments. Please contact us to discuss your requirements.

 

Telecoms:

This is an area where specialist knowledge is required and although many landlord and tenant specialists believe they have the expertise required to provide advice in this area it is worth noting there are many parts to the Telecommunications Acts which require detailed knowledge and understanding, if correct advice is to be offered. The market is currently going through a process of consolidation and operators are constantly trying to make use of advances in technology. We are able to offer advice in relation to site acquisition, rent reviews, lease negotiation of new or existing legal agreements, site decommissioning and site sharing applications. Many site providers have already fallen foul of the rights granted to the operators under the Telecommunications Act which they were not aware of when they signed up to grant a lease for a telecommunication site; make sure you are not one of these ill-advised site providers and seek specialist advice.

 

Residential Lease Extension and Enfranchisement Advice:

We are able to offer advice to anyone involved with claims for residential freehold interests or residential lease extensions. As part of this service we can provide specialist valuations, negotiate premiums for lease enfranchisement, lease extension, and collective enfranchisement. In the unlikely event of negotiations failing we can when required represent clients before the Leasehold Valuation and Lands Tribunal. In the last few years determinations in a number of high profile cases have dramatically changed the landscape for the way lease extension and enfranchisement premiums are calculated. As a result an in depth knowledge of complicated and poorly drafted legislation is required together, with an up to date knowledge of recent tribunal determinations, to be able advice to offer advice in the specialist area. Make sure you receive the best independent advice available before you start any claim or negotiation, as it can prove to be an expensive mistake if the wrong legal notices are served or the wrong advice is followed.

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